FTSE (Feelanet Technical Support for Enterprise)
is a technical support service for Microsoft technologies and products.
Technologies & Products
Feelanet supports system operation through extensive field
experience and customized training from technical experts.
- TAM(Technical Account Manager) Assignment
- Regular Inspection & Reporting
- Windows Upgrade & Patch Management
- Provision of Technical and Educational Information
- Technical Support Plan Consultation
- Provides Incident Handling Report
- Technical Support History Management
- Online Technical Support
- Onsite Technical Support
- 24/7 Emergency Assistance
- Microsoft Premier Support Escalation
- Emergency Failure Handling Service
- Provides Microsoft Hot-Fix
- Consulting Service
- Famous Training Center Group Training
- Feelanet Training Room Group Training
- Onsite Training
- Customized Seminars
Microsoft provides technical support service in case of problems with Microsoft products and technologies or when analysis by Microsoft is required.